Refund Policy

At CampusPe Technologies Private Limited, we strive to ensure transparency and fairness in all our transactions. Please read our refund policy carefully.

Last updated: January 2025

Important Notice

CampusPe acts as a technology platform facilitating payments between students and educational institutions. Refund eligibility for college fees is determined by the respective institution's policies. We recommend reviewing the specific refund policy of each college before making any payments.

Refund Categories

Different types of transactions have different refund policies.

College Application Fees

  • Application fees paid through CampusPe are generally non-refundable once submitted to the respective college.
  • If a college cancels an application or admission offer, the application fee may be refunded as per the college's policy.
  • Processing fees charged by CampusPe for facilitating payments are non-refundable.

College Tuition & Other Fees

  • Tuition fees and other college charges are subject to the refund policy of the respective educational institution.
  • CampusPe acts as a payment facilitator and does not determine refund eligibility for college fees.
  • Refund requests must be initiated with the respective college directly.
  • Once approved by the college, refunds will be processed within 7-14 business days.

Platform Services

  • Premium subscription services, if any, are non-refundable once activated.
  • If CampusPe is unable to deliver a promised service due to technical issues, a full refund will be provided.
  • Refund requests for platform services must be raised within 7 days of the transaction.

How to Request a Refund

Follow these simple steps to initiate a refund request.

1

Submit Request

Contact us via email at contactus@campuspe.com with your transaction details and reason for refund.

2

Review

Our team will review your request within 2-3 business days and verify eligibility.

3

Approval

If approved, you will receive confirmation via email with the expected refund timeline.

4

Processing

Refunds are processed to the original payment method within 7-14 business days.

Non-Refundable Items

  • Payment processing fees charged by payment gateways
  • Convenience fees for online transactions
  • Application fees once submitted to colleges (unless cancelled by the institution)
  • Premium subscription fees once the service has been activated
  • Any fees where services have already been rendered

Frequently Asked Questions

How long does it take to receive a refund?

Once approved, refunds are typically processed within 7-14 business days. The actual credit to your account may take additional 3-5 business days depending on your bank.

Can I get a refund if I change my mind about a college?

Application fees are generally non-refundable once submitted. However, if you haven't confirmed admission, you may be eligible for a partial refund of tuition fees as per the college's policy.

What if there was an error in my payment?

If you were charged incorrectly or faced a duplicate transaction, please contact us immediately with your transaction ID. We will investigate and process the refund within 5 business days.

How do I track my refund status?

You can track your refund status by emailing us at contactus@campuspe.com with your refund request ID. We will provide you with the current status and expected timeline.

Need Help with a Refund?

Our support team is here to assist you with any refund-related queries.

Email: contactus@campuspe.comCall: +91 6362606464

This refund policy is subject to change without prior notice. CampusPe Technologies Private Limited reserves the right to modify these terms at any time. By using our services, you agree to be bound by the current version of this refund policy. For any disputes, the decision of CampusPe Technologies Private Limited shall be final.